Healthcare Front Desk Assistant - Per-Diem, Flexible Hours, Travel

Select Medical; Columbia (MD); On-site; USD 22,000 - 26,000; Part time

Job summary

NovaCare Rehabilitation in Columbia, MD is seeking an Office Assistant to join front desk operations and help maintain a clean, welcoming center. You will schedule patient appointments, verify information, and support billing and EMR processes.

This per-diem role requires a high school diploma or GED and at least 1 year of scheduling experience. Travel to different clinics within a 30 mile radius is required to support multiple centers and ensure consistent patient care.

Qualifications

• High School Diploma or GED required.
• 1 year of scheduling experience required.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed.
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep all linens and restroom products fully stocked.

Skills

Scheduling experience

Customer service skills

Education

High School Diploma or GED

Job description

NovaCare Rehabilitation in Columbia, MD is seeking an Office Assistant to join front desk operations and help maintain a clean, welcoming center. You will schedule patient appointments, verify information, and support billing and EMR processes.

This per-diem role requires a high school diploma or GED and at least 1 year of scheduling experience. Travel to different clinics within a 30 mile radius is required to support multiple centers and ensure consistent patient care.