Office Assistant

Youth Outreach Services Inc; Chicago (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

403(b) Retirement Plan

Paid Time Off (PTO)

Disability – Short & Long Term

Employee Assistance Program (EAP)

Public Service Loan Forgiveness (PSLF)

Job summary

Youth Outreach Services Inc. is seeking an Office Assistant to support daily operations in our administrative office in Chicago’s Pilsen area.

You will be the first point of contact for clients, families, and visitors while providing clerical and administrative support to staff. Responsibilities include greeting visitors, handling phones, filing, mail, scans, and data entry; assisting with expense tracking; maintaining confidentiality per HIPAA; and supporting quality improvement projects.

Qualifications

• High School Diploma or GED required.
• Previous office, receptionist, customer service, or administrative experience preferred.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office and basic office technology.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to professionalism, confidentiality, and customer service.
• Ability to work effectively with diverse populations.

Responsibilities

• Greet and assist clients, families, visitors, and community partners.
• Answer and direct incoming phone calls.
• Provide general administrative and clerical support.
• Process mail, maintain filing systems, and order office supplies.
• Prepare, copy, scan, and distribute documents and reports.
• Assist with expense reconciliations and petty cash tracking.
• Maintain accurate records and data entry.
• Protect client confidentiality and comply with HIPAA requirements.
• Support agency quality improvement initiatives and special projects as assigned.

Skills

communication

organizational skills

customer service

multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Office equipment

Job description

Department: Administration

Location: Pilsen, IL

Salary: $40,000 annually

Status: Full-Time / Monday -Friday

Position Overview:

Youth Outreach Services (YOS) is seeking a friendly, organized, and dependable Office Assistant to support the daily operations of our administrative office. This role serves as the first point of contact for clients, families, and visitors while providing clerical and administrative support to staff.

Office Assistant/Receptionist Responsibilities:

• Greet and assist clients, families, visitors, and community partners
• Answer and direct incoming phone calls
• Provide general administrative and clerical support
• Process mail, maintain filing systems, and order office supplies
• Prepare, copy, scan, and distribute documents and reports
• Assist with expense reconciliations and petty cash tracking
• Maintain accurate records and data entry
• Protect client confidentiality and comply with HIPAA requirements
• Support agency quality improvement initiatives and special projects as assigned

Qualifications:

• High School Diploma or GED required
• Previous office, receptionist, customer service, or administrative experience preferred
• Strong communication and organizational skills
• Proficiency with Microsoft Office and basic office technology
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to professionalism, confidentiality, and customer service
• Ability to work effectively with diverse populations

Benefits, Full-Time:

• Health, Dental, and Vision Insurance
• Life Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO)
• Short- and Long-Term Disability Options
• Employee Assistance Program (EAP)
• Eligibility for Public Service Student Loan Forgiveness

YOS is an E-Verify participating employer.

Youth Outreach Services is a drug-free workplace, and compliance with this policy is a condition of employment and continued employment.

Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.