Office Assistant

Youth Outreach Services; Chicago (IL); On-site; USD 40,706 - 44,000; Full time

Job summary

Youth Outreach Services (YOS) is seeking a friendly, organized Office Assistant to support the daily operations of our administrative office in Clinton, IL. This role serves as the first point of contact for clients, families, and visitors while providing clerical and administrative support to staff.

The position is full-time, Monday to Friday, with duties including greeting visitors, answering phones, handling mail, maintaining files, and supporting confidentiality and HIPAA requirements.

Qualifications

• High School Diploma or GED required.
• Experience in office, receptionist, customer service, or administrative work preferred.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office and basic office technology.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to professionalism, confidentiality, and customer service.
• Ability to work effectively with diverse populations.

Responsibilities

• Greet and assist clients, families, visitors, and community partners.
• Answer and direct incoming phone calls.
• Provide general administrative and clerical support.
• Process mail, maintain filing systems, and order office supplies.
• Prepare, copy, scan, and distribute documents and reports.
• Assist with expense reconciliations and petty cash tracking.
• Maintain accurate records and data entry.
• Protect client confidentiality and comply with HIPAA requirements.
• Support agency quality improvement initiatives and special projects as assigned.

Skills

Communication

Organization

Microsoft Office

Office technology

Multitasking

Confidentiality

Customer service

Education

High School Diploma or GED

Tools

Basic office equipment

Job description

Department: Administration

Location: Clinton, IL

Salary: $40,706 - $44,000 annually

Status: Full-Time / Monday - Friday

Position Overview

Youth Outreach Services (YOS) is seeking a friendly, organized, and dependable Office Assistant to support the daily operations of our administrative office. This role serves as the first point of contact for clients, families, and visitors while providing clerical and administrative support to staff.

Office Assistant/Receptionist Responsibilities

• Greet and assist clients, families, visitors, and community partners
• Answer and direct incoming phone calls
• Provide general administrative and clerical support
• Process mail, maintain filing systems, and order office supplies
• Prepare, copy, scan, and distribute documents and reports
• Assist with expense reconciliations and petty cash tracking
• Maintain accurate records and data entry
• Protect client confidentiality and comply with HIPAA requirements
• Support agency quality improvement initiatives and special projects as assigned

Qualifications

• High School Diploma or GED required
• Previous office, receptionist, customer service, or administrative experience preferred
• Strong communication and organizational skills
• Proficiency with Microsoft Office and basic office technology
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to professionalism, confidentiality, and customer service
• Ability to work effectively with diverse populations

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO)
• Short and Long-Term Disability Options
• Employee Assistance Program (EAP)
• Eligibility for Public Service Student Loan Forgiveness

How to Apply

Please apply through our website by submitting your resume. Qualified candidates will be contacted regarding next steps in the hiring process.

YOS is an E-Verify participating employer.

Youth Outreach Services is a drug-free workplace, and compliance with this policy is a condition of employment and continued employment.

Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.