Office Administrator

pestusa; Jefferson (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Job summary

Pest USA is seeking an Office Administrator to support branch operations and ensure smooth daily functions. You will be the primary contact for customers, handling inquiries, updating records, and coordinating schedules for technicians and sales staff.

You’ll also assist with payments, accounts receivable, and collections while collaborating with the office team to maintain a high standard of service and accuracy in a fast-paced environment.

Qualifications

• Must be at least 21 years old.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office programs.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Support Branch and Office Managers to ensure smooth daily operations.
• Answer high volumes of inbound calls with professionalism.
• Update and maintain customer accounts in the system.
• Schedule technicians and sales staff efficiently.
• Process payments and manage accounts receivable and collections.
• Respond to customer messages and resolve service concerns.

Skills

Communication

Multitasking

Customer service

Tools

Microsoft Office

Job description

Office Administrator – Join the Team at Pest USA

Pest USA, a well-established and growing leader in Pest and Termite Control since 1971, is currently hiring for an Office Administrator position. This is a key role in our branch operations, where organization, communication, and customer service come together to support a smooth-running office and a strong customer experience.

As the Office Administrator, you'll play an essential role in supporting both the Branch Manager and Office Manager while helping to ensure day-to-day operations run efficiently. You'll be the first point of contact for many of our customers, handling high volumes of inbound calls with professionalism and care, updating customer accounts in our system, and managing scheduling for technicians and sales staff.

You'll also assist with processing payments, converting accounts receivable, and handling collections. Whether you're responding to customer messages, helping resolve service concerns, or assisting other office staff as needed, your attention to detail and ability to multitask will make a meaningful impact on the success of the branch.

To thrive in this role, you should be at least 21 years old and bring excellent written and verbal communication skills. Proficiency with Microsoft Office programs and the ability to multitask in a fast-paced environment are a must. If you're passionate about delivering outstanding customer service and enjoy being part of a collaborative team, this could be the perfect fit.

What We Offer:

• Pest USA offers competitive pay along with a comprehensive benefits package, including medical, dental, and vision insurance, as well as supplemental benefits.


• You'll also enjoy paid time off, a 401(k) plan with company match, and the opportunity to work in a growing company that values dedication and attention to detail.

Please note that all applicants are subject to a background check and drug screening prior to employment.