Office Administrator — Customer Ops & Scheduling

pestusa; Raleigh (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Supplemental benefits

401(k) with company match

Paid time off

Job summary

Pest USA, a trusted leader in Pest and Termite Control since 1971, seeks an Office Administrator to support branch operations. You’ll be the first contact for customers, manage accounts, and coordinate technicians and sales staff to ensure smooth daily activity.

This role requires strong communication, proficiency with Microsoft Office, and the ability to multitask in a dynamic environment. A customer‑focused team player will thrive here.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Strong customer service orientation and professionalism.

Responsibilities

• Handle high volumes of inbound calls with professionalism.
• Update and maintain customer accounts in the system.
• Schedule technicians and sales staff to optimize branch operations.
• Process payments and manage accounts receivable and collections.

Skills

Communication skills

Customer service

Multitasking

Tools

Microsoft Office

Job description

Pest USA, a trusted leader in Pest and Termite Control since 1971, seeks an Office Administrator to support branch operations. You’ll be the first contact for customers, manage accounts, and coordinate technicians and sales staff to ensure smooth daily activity.

This role requires strong communication, proficiency with Microsoft Office, and the ability to multitask in a dynamic environment. A customer‑focused team player will thrive here.