Office Administrator

pestusa; Raleigh (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Supplemental benefits

401(k) with company match

Paid time off

Job summary

Pest USA, a trusted leader in Pest and Termite Control since 1971, seeks an Office Administrator to support branch operations. You’ll be the first contact for customers, manage accounts, and coordinate technicians and sales staff to ensure smooth daily activity.

This role requires strong communication, proficiency with Microsoft Office, and the ability to multitask in a dynamic environment. A customer‑focused team player will thrive here.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Strong customer service orientation and professionalism.

Responsibilities

• Handle high volumes of inbound calls with professionalism.
• Update and maintain customer accounts in the system.
• Schedule technicians and sales staff to optimize branch operations.
• Process payments and manage accounts receivable and collections.

Skills

Communication skills

Customer service

Multitasking

Tools

Microsoft Office

Job description

Office Administrator – Join the Team at Pest USA

Pest USA, a well-established and growing leader in Pest and Termite Control since 1971, is currently hiring for an Office Administrator position. This is a key role in our branch operations, where organization, communication, and customer service come together to support a smooth-running office and a strong customer experience.

As the Office Administrator, you'll play an essential role in supporting both the Branch Manager and Office Manager while helping to ensure day-to-day operations run efficiently. You'll be the first point of contact for many of our customers, handling high volumes of inbound calls with professionalism and care, updating customer accounts in our system, and managing scheduling for technicians and sales staff.

You'll also assist with processing payments, converting accounts receivable, and handling collections. Whether you're responding to customer messages, helping resolve service concerns, or assisting other office staff as needed, your attention to detail and ability to multitask will make a meaningful impact on the success of the branch.

To thrive in this role, you should be at least 21 years old and bring excellent written and verbal communication skills. Proficiency with Microsoft Office programs and the ability to multitask in a fast-paced environment are a must. If you're passionate about delivering outstanding customer service and enjoy being part of a collaborative team, this could be the perfect fit.

What We Offer:

• Pest USA offers competitive pay along with a comprehensive benefits package, including medical, dental, and vision insurance, as well as supplemental benefits.


• You'll also enjoy paid time off, a 401(k) plan with company match, and the opportunity to work in a growing company that values dedication and attention to detail.

Please note that all applicants are subject to a background check and drug screening prior to employment.