Office/Administrative Assistant

Staten Island Chamber of Commerce; New York (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

The Staten Island Chamber of Commerce is seeking an detail-oriented Office/Administrative Assistant to support daily operations and ensure smooth administrative processes in our New York office.

The role requires strong organizational and communication skills, proficiency in Microsoft Office and Google Workspace, and experience with WordPress and email marketing platforms. You will handle front desk duties, calendar coordination, and document preparation.

Qualifications

• Proven office experience with a focus on administrative roles.
• Strong proficiency in Microsoft Office Suite and Google Workspace.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Experience with WordPress and Constant Contact.
• Demonstrated customer service skills with professional phone etiquette.

Responsibilities

• Greet visitors and manage front desk operations.
• Operate phone systems and direct calls.
• Maintain organized filing systems.
• Assist with calendar management, scheduling and meetings.
• Prepare documents using Microsoft Office and Google Workspace.
• Proofread documents for accuracy and professionalism.
• Provide administrative support and handle confidential information.
• Assist with WordPress site maintenance.
• Assist with email marketing campaigns using Constant Contact.

Skills

Office administration

Microsoft Office

Google Workspace

Organizational skills

Customer service

Email marketing

WordPress

Data entry

Phone etiquette

Time management

Tools

WordPress

Constant Contact

Microsoft Office Suite

Google Workspace

Job description

Overview
We are seeking a detail-oriented and proactive Office/Administrative Assistant to join our team. This role is essential in supporting daily operations and ensuring smooth administrative processes. The ideal candidate will have strong organizational skills, proficiency in office management, and the ability to provide excellent customer service. This position requires a blend of clerical experience, computer literacy, and effective communication skills.

Duties

• Manage front desk operations, including greeting visitors and handling inquiries.
• Operate phone systems to direct calls and provide customer support.
• Maintain organized filing systems for easy retrieval of documents.
• Assist with calendar management, scheduling appointments, and coordinating meetings.
• Utilize Microsoft Office and Google Workspace for document preparation and communication.
• Proofread documents to ensure accuracy and professionalism.
• Provide administrative support as required.
• Maintain confidentiality of sensitive information in accordance with company policies.
• Assist with maintaining the Art Lab website which is hosted by WordPress.
• Assist with email marketing using Constant Contact.

Qualifications

• Proven office experience with a focus on administrative roles.
• Strong computer skills including proficiency in Microsoft Office Suite and Google Workspace.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Experience with clerical tasks such as filing, typing, and data entry is essential.
• Demonstrated customer service skills with a professional phone etiquette.
• Experience with WordPress.
• Experience with Constant Contact.
• Background in creative work is a plus.
• Ability to manage time effectively while meeting deadlines.