Office Admin & Scheduling Specialist

SERVPRO of Bordentown/Pemberton; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k) matching

Job summary

SERVPRO of Bordentown/Pemberton is seeking an Office Admin to support daily operations and customer communications. In this role you will manage influx of calls, organize job files, prepare estimates, and assist with scheduling to keep our franchise running smoothly.

We value proactive, detail-oriented individuals who thrive in a fast-paced service environment. Benefits include health insurance, PTO, training and 401(k) matching, with equal opportunity employment.

Qualifications

• 2+ years of administrative or office-related experience.
• Experience with billing, quality assurance, and scheduling a plus.
• Experience in service industry environment a plus.
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills.
• Excellent organizational skills, ability to multi-task and strong attention to detail.
• Capability to learn new software, including Xactimate® and proprietary software.
• Minimum of HSD/GED.

Responsibilities

• Prepare and organize job files and complete internal quality reviews upon job completion.
• Prepare job estimates and billing invoices.
• Answer phone calls.
• Coordinate crew and job scheduling.
• Assist in employment recruiting activities.
• Office administrative duties such as preparing email and written correspondence.
• Perform detailed and accurate data entry.
• Ensure the office is adequately stocked with supplies and materials.
• Assist other departments, as needed.

Skills

Phone communication

Analytical skills

Multi-tasking

Customer service

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Google Workspace

Microsoft Office

Xactimate

Job description

SERVPRO of Bordentown/Pemberton is seeking an Office Admin to support daily operations and customer communications. In this role you will manage influx of calls, organize job files, prepare estimates, and assist with scheduling to keep our franchise running smoothly.

We value proactive, detail-oriented individuals who thrive in a fast-paced service environment. Benefits include health insurance, PTO, training and 401(k) matching, with equal opportunity employment.