Office Administrator

SERVPRO of Bordentown/Pemberton; United States; Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Training & development

401(k) matching

Resumo da oferta

SERVPRO of Bordentown/Pemberton is seeking an Office Admin to support daily operations and customer communications. In this role you will manage influx of calls, organize job files, prepare estimates, and assist with scheduling to keep our franchise running smoothly.

We value proactive, detail-oriented individuals who thrive in a fast-paced service environment. Benefits include health insurance, PTO, training and 401(k) matching, with equal opportunity employment.

Qualificações

• 2+ years of administrative or office-related experience.
• Experience with billing, quality assurance, and scheduling a plus.
• Experience in service industry environment a plus.
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills.
• Excellent organizational skills, ability to multi-task and strong attention to detail.
• Capability to learn new software, including Xactimate® and proprietary software.
• Minimum of HSD/GED.

Responsabilidades

• Prepare and organize job files and complete internal quality reviews upon job completion.
• Prepare job estimates and billing invoices.
• Answer phone calls.
• Coordinate crew and job scheduling.
• Assist in employment recruiting activities.
• Office administrative duties such as preparing email and written correspondence.
• Perform detailed and accurate data entry.
• Ensure the office is adequately stocked with supplies and materials.
• Assist other departments, as needed.

Conhecimentos

Phone communication

Analytical skills

Multi-tasking

Customer service

Attention to detail

Organizational skills

Formação académica

High school diploma or GED

Ferramentas

Google Workspace

Microsoft Office

Xactimate

Descrição da oferta de emprego

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k) matching

Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Office Admin. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make property damage “Like it never even happened”!
We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.
As a valued SERVPRO employee, you will receive a competitive pay rate, medical and retirement benefits, time off, and most importantly, the opportunity to learn and grow professionally.

Primary Responsibilities

• Prepare and organize job files and complete internal quality reviews upon job completion
• Prepare job estimates and billing invoices
• Answer phone calls
• Coordinate crew and job scheduling
• Assist in employment recruiting activities
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Ensure the office is adequately stocked with supplies and materials
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with billing, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills, ability to multi-task and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Office software, such as Google Workspace, calendar, etc…
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED

Hours

• 40 hours/week, flexible to work overtime when required

Pay Rate Competitive pay based on experience Servpro of Bordentown/Pemberton is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated.