Office Administrator

IICRC; Austin (TX); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Training & development

401(k) matching

Résumé du poste

SERVPRO of Bordentown/Pemberton is seeking an Office Admin who will support daily operations, handle calls, organize job files, and assist with billing, scheduling, and recruiting activities. The role emphasizes strong customer service, multitasking, and meticulous data entry in a fast-paced service environment.

This position offers 40 hours per week with overtime as needed, a focus on training and development, and a team-oriented culture dedicated to helping customers recover from property

Qualifications

• 2+ years of administrative or office-related experience.
• Experience with billing, quality assurance, and scheduling is a plus.
• Experience in a service industry environment is a plus.
• Polite, confident, and excellent customer service skills, including listening and questioning.
• Excellent organizational skills, ability to multi-task, and strong attention to detail.
• Ability to learn new software, including Xactimate and proprietary software.
• Minimum of HSD/GED.

Responsabilités

• Prepare and organize job files and complete internal quality reviews upon job completion.
• Prepare job estimates and billing invoices.
• Answer phone calls and coordinate crew and job scheduling.
• Assist in employment recruiting activities.
• Office administrative duties such as preparing email and written correspondence.
• Perform detailed and accurate data entry.
• Ensure the office is adequately stocked with supplies and materials.
• Assist other departments, as needed.

Connaissances

Phone skills

Analytical skills

Multitasking

Customer service

Organizational skills

Office software

Google Workspace

Xactimate

Formation

HSD/GED

Outils

Xactimate

Proprietary software

Description du poste

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k) matching

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Office Admin. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make property damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.

As a valued SERVPRO employee, you will receive a competitive pay rate, medical and retirement benefits, time off, and most importantly, the opportunity to learn and grow professionally.

Primary Responsibilities

• Prepare and organize job files and complete internal quality reviews upon job completion
• Prepare job estimates and billing invoices
• Answer phone callsCoordinate crew and job scheduling
• Assist in employment recruiting activities
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Ensure the office is adequately stocked with supplies and materials
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with billing, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills, ability to multi-task and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Office software, such as Google Workspace, calendar, etc…
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED

Hours

• 40 hours/week, flexible to work overtime when required

Pay Rate

Competitive pay based on experience

Servpro of Bordentown/Pemberton is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated.