Senior OB/GYN Practice Lead — Scheduling & Admin

1200 The General Hospital Corporation; Waltham (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

The General Hospital Corporation Mass General Brigham is seeking a Senior Practice Assistant in Waltham to provide advanced administrative support for the OB/GYN practice. You will manage scheduling, registration, billing, and patient services, ensuring smooth daily operations and a compassionate patient experience.

This onsite role requires 3–5 years of office experience and strong proficiency with Microsoft Office.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 3–5 years of office experience.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Assist callers with inquiries and coordinate appointments.
• Process billing forms and scan documents into patient medical records (LMR).
• Serve as a Super User for scheduling, registration, and billing systems, providing guidance and training.
• Perform advanced scheduling functions, including surgical scheduling and schedule management.
• Provide functional guidance to Office and Practice Assistants.
• Support the Supervisor in overseeing daily practice operations.
• Handle messages related to prior authorizations, provider inquiries, prescription refills, and test results.
• Collect patient co-payments as needed.

Skills

Microsoft Office

Communication skills

Organizational skills

Time management

Team player

Education

High School Diploma or equivalent

Tools

Scheduling systems

Billing systems

Job description

The General Hospital Corporation Mass General Brigham is seeking a Senior Practice Assistant in Waltham to provide advanced administrative support for the OB/GYN practice. You will manage scheduling, registration, billing, and patient services, ensuring smooth daily operations and a compassionate patient experience.

This onsite role requires 3–5 years of office experience and strong proficiency with Microsoft Office.