OBGYN Practice Coordinator | Patient Services

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 2,440,000 - 3,436,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

tuition reimbursement

discounted MBTA pass

Job summary

The Brigham and Women's Hospital, Inc. seeks a Practice Assistant II to provide administrative and patient-facing support in a fast-paced clinical setting. You will schedule appointments, check patients in/out, and coordinate communications to ensure smooth operations.

This onsite role emphasizes accuracy, courtesy, and teamwork in a hospital environment. You will interact with patients and staff, process forms, and become proficient with EPIC scheduling and billing functions with training

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office and standard office equipment.
• Strong phone, customer service, verbal and written communication skills.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet and assist patients and respond to routine inquiries.
• Manage phone calls, appointment scheduling, and message routing.
• Process billing forms and scan documents into EPIC.
• Request medical records and laboratory results.
• Distribute mail and faxes and prepare routine correspondence.
• Collect patient co-payments as needed.
• Handle messages related to prior authorizations and test results.
• Serve as an EPIC Super User for scheduling, registration, and billing systems.

Skills

Microsoft Office

Phone & customer service

Verbal & written communication

Multitasking

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC

Job description

The Brigham and Women's Hospital, Inc. seeks a Practice Assistant II to provide administrative and patient-facing support in a fast-paced clinical setting. You will schedule appointments, check patients in/out, and coordinate communications to ensure smooth operations.

This onsite role emphasizes accuracy, courtesy, and teamwork in a hospital environment. You will interact with patients and staff, process forms, and become proficient with EPIC scheduling and billing functions with training