Clinical Office Specialist II

Brigham and Women's Hospital, Inc.; Westwood (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an Administrative Assistant to support busy clinical operations onsite. You will handle scheduling, check-in/out, patient greeting, and routine clerical tasks within EPIC workflows.

This role requires a High School Diploma or equivalent and 2–3 years of office experience, with strong Office Suite and communication skills. Onsite work with a 40-hour week and competitive benefits are offered.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience preferred.
• Proficiency with Office Suite and general clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service setting.
• Schedule patient appointments and maintain appointment records.
• Greet patients and assist with check-in/out processes.
• Answer phones, handle inquiries, and route calls as needed.
• Process billing forms and scan documents to patient record/EPIC.
• Assist with scheduling and registration in EPIC; support training as needed.

Skills

Office Suite proficiency

Phone system handling

Written communication

Time management

Organizational skills

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

The Brigham and Women's Hospital, Inc. is seeking an Administrative Assistant to support busy clinical operations onsite. You will handle scheduling, check-in/out, patient greeting, and routine clerical tasks within EPIC workflows.

This role requires a High School Diploma or equivalent and 2–3 years of office experience, with strong Office Suite and communication skills. Onsite work with a 40-hour week and competitive benefits are offered.