OBGYN Practice Assistant II - Patient Care Admin

Brigham and Women's Hospital; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

Brigham and Women’s Hospital in Boston is seeking a Practice Assistant II to provide administrative support within the OBGYN CFM department. This onsite role focuses on scheduling, patient check-in/out, and effective communication to keep the practice running smoothly.

You'll work with EPIC, handle billing forms, collect co-pays, and assist with surgical scheduling as needed. The position requires 2–3 years of office experience and a high school diploma, with comprehensive benefits and a

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet and assist patients and respond to routine inquiries.
• Manage phone calls, appointment scheduling, and message routing.
• Process billing forms and scan documents into EPIC.
• Request medical records and laboratory results.
• Distribute mail and faxes and prepare routine correspondence.
• Collect patient co-payments as needed.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Serve as an EPIC Super User for scheduling, registration, and billing systems (training provided).
• Assist with training staff and perform advanced scheduling functions, including surgical scheduling and schedule management, as needed.

Skills

Office experience

Customer service

Verbal and written communication

Multitasking in fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office

EPIC scheduling system

Job description

Brigham and Women’s Hospital in Boston is seeking a Practice Assistant II to provide administrative support within the OBGYN CFM department. This onsite role focuses on scheduling, patient check-in/out, and effective communication to keep the practice running smoothly.

You'll work with EPIC, handle billing forms, collect co-pays, and assist with surgical scheduling as needed. The position requires 2–3 years of office experience and a high school diploma, with comprehensive benefits and a