OBGYN Front Office & Patient Care Specialist

Northeast Georgia Health System; Gainesville (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Northeast Georgia Health System is seeking a Front Office Specialist to perform reception duties, maintain clinical and financial records, manage front office inventory, and support medical records processes.

Responsibilities include screening calls, handling referrals, scheduling appointments, posting referrals, guiding patients on referral requirements, and ensuring accurate patient data in the EPIC system. Strong organization and communication are essential.

Qualifications

• High School Diploma or GED required.
• Knowledge of and proficient use of EMR system.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.

Skills

EMR proficiency

Customer service

Communication

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a Front Office Specialist to perform reception duties, maintain clinical and financial records, manage front office inventory, and support medical records processes.

Responsibilities include screening calls, handling referrals, scheduling appointments, posting referrals, guiding patients on referral requirements, and ensuring accurate patient data in the EPIC system. Strong organization and communication are essential.