Senior Medical Office Administrator

Melrose Wakefield Hospital; Wyoming (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Tufts Medicine is seeking an experienced healthcare administrative professional to oversee day-to-day secretarial and office operations at our Melrose-based OBGYN site. You will coordinate physician support, scheduling, and patient flow while ensuring accurate records and compliance.

The role involves insurance verification, billing communications, and staff coordination to maintain service levels across the site. Strong organizational skills and attention to detail are essential.

Qualifications

• High School diploma or equivalent.
• Three (3) years of healthcare experience including staffing and scheduling.
• Experience with physician support scheduling and patient registrations.

Responsibilities

• Schedules appointments for physician visits and related procedures.
• Maintains office records and updates patient files for accuracy.
• Verifies insurance on registrations and educates patients on their status.
• Handles insurance authorizations and pre-certifications for procedures.
• Communicates financial responsibilities to patients and collects payments.

Education

Associate's degree or Bachelor's degree

Bachelor's degree

Tools

REVS Internet

POS machine

Job description

Tufts Medicine is seeking an experienced healthcare administrative professional to oversee day-to-day secretarial and office operations at our Melrose-based OBGYN site. You will coordinate physician support, scheduling, and patient flow while ensuring accurate records and compliance.

The role involves insurance verification, billing communications, and staff coordination to maintain service levels across the site. Strong organizational skills and attention to detail are essential.