OB/GYN Patient Services Associate I – Front Desk

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

Jefferson Health in Philadelphia is seeking a Patient Services Associate I for the OB/GYN practice. The role primarily handles front desk activities, verifies insurance and demographics, and supports a smooth patient flow throughout visits.

The position emphasizes courteous, professional patient interactions and adherence to privacy standards while contributing to the Jefferson Experience.

Qualifications

• Must be able to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Communication

Courteous service

Multitasking

Confidentiality

Job description

Jefferson Health in Philadelphia is seeking a Patient Services Associate I for the OB/GYN practice. The role primarily handles front desk activities, verifies insurance and demographics, and supports a smooth patient flow throughout visits.

The position emphasizes courteous, professional patient interactions and adherence to privacy standards while contributing to the Jefferson Experience.