OB/GYN Medical Receptionist - Patient-Centric Front Desk

Trinity Health Corp.; Ann Arbor (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team as a part-time, day-shift role. You will be the first point of contact for patients, greeting visitors, collecting registrations, and supporting office operations to ensure exceptional patient care.

Responsibilities include checking in patients, verifying insurance, scheduling appointments, answering calls, handling payments, and assisting with MyChart support and documentation.

Qualifications

• High School Diploma or GED required; preferred coursework in insurance/billing or related seminars.
• 1–2 years of experience in a medical/physician office or customer service environment preferred.
• No professional licensure required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team as a part-time, day-shift role. You will be the first point of contact for patients, greeting visitors, collecting registrations, and supporting office operations to ensure exceptional patient care.

Responsibilities include checking in patients, verifying insurance, scheduling appointments, answering calls, handling payments, and assisting with MyChart support and documentation.