OB/GYN Medical Receptionist - Patient Care Focus

IHA; Rochester Hills (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Team-oriented workplace

Meaningful work

Mission-driven organization in SE-Mich

Job summary

Trinity Health IHA Medical Group seeks a customer-focused Medical Receptionist to be the first point of contact for patients, delivering an outstanding experience while supporting efficient office operations and high-quality patient care.

You will greet patients, check them in, verify insurance details, schedule appointments, answer phones, assist with billing, and maintain accurate records, partnering with clinicians for a smooth visit.

Qualifications

• High School Diploma or GED or equivalent work permit. Coursework in insurance/billing or medical practice education is preferred, but not required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group seeks a customer-focused Medical Receptionist to be the first point of contact for patients, delivering an outstanding experience while supporting efficient office operations and high-quality patient care.

You will greet patients, check them in, verify insurance details, schedule appointments, answer phones, assist with billing, and maintain accurate records, partnering with clinicians for a smooth visit.