OB-GYN Medical Receptionist — Patient-First Front Desk

Trinity Health Corp.; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health IHA Medical Group in Rochester Hills, MI is seeking a friendly Medical Receptionist to be the first point of contact for patients and visitors. You will support registrations, insurance verification, scheduling, and MyChart assistance while contributing to efficient office operations and high-quality patient care.

The role emphasizes compassionate service, accurate data collection, and teamwork with providers and clinical staff to ensure a smooth patient experience in a daytime,

Qualifications

• High school diploma or GED required.
• 1–2 years of medical office or customer service experience preferred.
• Knowledge of patient registration, insurance verification, and billing basics encouraged.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Work permit age 15-17 (preferred)

Job description

Trinity Health IHA Medical Group in Rochester Hills, MI is seeking a friendly Medical Receptionist to be the first point of contact for patients and visitors. You will support registrations, insurance verification, scheduling, and MyChart assistance while contributing to efficient office operations and high-quality patient care.

The role emphasizes compassionate service, accurate data collection, and teamwork with providers and clinical staff to ensure a smooth patient experience in a daytime,