OB-GYN Medical Receptionist – Patient Concierge & Scheduler

Trinity Health Corp.; Rochester Hills (MI); On-site; USD 19,000 - 26,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and patient care.

You will welcome patients, check in, verify registrations and insurance, schedule appointments, answer phones, collect payments, and support MyChart communications and day-to-day records.

Qualifications

• Education: High School Diploma or GED or valid work permit for ages 15-17.
• Credentials/Licensure: None.
• Minimum experience: 1-2 years in medical/office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Professionalism

Teamwork

Attention to detail

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and patient care.

You will welcome patients, check in, verify registrations and insurance, schedule appointments, answer phones, collect payments, and support MyChart communications and day-to-day records.