OB/GYN Medical Receptionist - Patient Concierge & Scheduler

IHA; Ann Arbor (MI); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Team-oriented workplace culture

Meaningful work helping patients

Job summary

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to be the first point of contact for patients. You will support registration, insurance verification, scheduling, and billing while maintaining accurate records and a welcoming environment.

Join a team committed to delivering outstanding patient care and a positive patient experience. Day shift responsibilities include answering calls, greeting visitors, and coordinating with providers and staff.

Qualifications

• Education: High School Diploma or GED or equivalent.
• Experience in medical reception or customer service is preferred.
• Experience with patient intake, registration or billing is a plus.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Patient service

Appointment scheduling

Phone support

Billing support

Customer service

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a part-time Medical Receptionist to be the first point of contact for patients. You will support registration, insurance verification, scheduling, and billing while maintaining accurate records and a welcoming environment.

Join a team committed to delivering outstanding patient care and a positive patient experience. Day shift responsibilities include answering calls, greeting visitors, and coordinating with providers and staff.