Part-Time Front Desk & Patient Services Specialist

Trinity Health Corp.; United States; On-site; USD 22,000 - 28,000; Part time

Job summary

Trinity Health IHA Medical Group is seeking a patient-focused Medical Receptionist to join our team. You will be the first point of contact for patients, ensuring a positive experience while supporting efficient office operations and high-quality patient care.

In this role, you will greet patients, verify registrations and insurance, schedule appointments, handle inquiries, collect payments, and assist with MyChart support to maintain accurate records and a smooth workflow.

Qualifications

• High school diploma or GED required.
• 1–2 years of medical office or customer service experience preferred.
• Ability to greet and assist patients professionally.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a patient-focused Medical Receptionist to join our team. You will be the first point of contact for patients, ensuring a positive experience while supporting efficient office operations and high-quality patient care.

In this role, you will greet patients, verify registrations and insurance, schedule appointments, handle inquiries, collect payments, and assist with MyChart support to maintain accurate records and a smooth workflow.