O2C Transformation Lead — Media & Entertainment

EY; Hartford (CT); Remote; USD 128,000 - 257,000; Full time

Job summary

EY is seeking a Manager with deep Order-to-Cash expertise to lead technology-enabled O2C transformations for the Media & Entertainment sector across the Americas. The role focuses on end-to-end process design, governance, and data architecture to improve cash flow, reduce DSO, and enhance customer experience.

The position requires 6+ years in finance transformation with consulting experience, strong executive communication, and ability to drive multi-stakeholder workshops.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field; MBA/CPA a plus.
• 6+ years of progressive experience in finance transformation, O2C design or revenue ops.
• Proven M&E, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Responsibilities

• Lead end-to-end O2C workstreams across lead-to-quote to cash processes.
• Assess O2C orgs, processes, and tech; develop transformation roadmaps and business cases.
• Design target operating models for O2C with governance and data requirements.
• Own L3/L4 process flows, KPI design, and data requirements.
• Facilitate design workshops with GPOs and stakeholders; drive decisions.
• Manage day-to-day delivery: workplan, RAID log, scope and budget.
• Translate pain points into quantified value: revenue leakage, DSO, disputes.
• Coach staff; contribute to proposals and sector thought leadership.

Skills

O2C expertise

M&E sector fluency

Executive communication

Workshop facilitation

Education

Bachelor's in Accounting/Finance

MBA or CPA a plus

Tools

SAP S/4HANA

SAP BRIM

Salesforce CPQ

Vertex

Job description

EY is seeking a Manager with deep Order-to-Cash expertise to lead technology-enabled O2C transformations for the Media & Entertainment sector across the Americas. The role focuses on end-to-end process design, governance, and data architecture to improve cash flow, reduce DSO, and enhance customer experience.

The position requires 6+ years in finance transformation with consulting experience, strong executive communication, and ability to drive multi-stakeholder workshops.