O2C Transformation Lead — Media & Entertainment

EY; Madison (WI); On-site; USD 128,000 - 257,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Manager in its Finance Consulting practice to lead technology-enabled O2C transformations for Media & Entertainment clients across the Americas. You will guide end-to-end processes from sales to cash, design target operating models, and drive measurable improvements in cash flow, governance and customer experience.

The role requires deep O2C expertise, sector fluency, and proven performance in delivering large-scale process redesigns with onshore/offshore teams.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field; MBA or CPA a plus.
• 6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience preferred.
• Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Responsibilities

• Lead end-to-end O2C workstreams across lead-to-quote to cash processes including billing, dispute resolution, AR and cash application.
• Assess O2C organizations and design transformation roadmaps driving efficiency and working capital improvement.
• Design operating models for O2C functions with governance and performance management capabilities.
• Own deliverables such as L3/L4 process flows, data requirements, KPIs and master data.
• Facilitate workshops with Global Process Owners and stakeholders; document dispositions.
• Manage day-to-day delivery: workplan, RAID, scope, quality and engagement economics.
• Translate pain points into quantified value cases—revenue leakage, DSO, cycle time.
• Coach staff and contribute to proposals and sector thought leadership.

Skills

O2C expertise

M&E experience

Transformation leadership

Stakeholder facilitation

Education

Bachelor's degree in Accounting/Finance

MBA or CPA a plus

Tools

SAP S/4HANA

SAP BRIM

Salesforce CPQ

POS/ticketing

Vertex tax engines

Job description

EY is seeking a Manager in its Finance Consulting practice to lead technology-enabled O2C transformations for Media & Entertainment clients across the Americas. You will guide end-to-end processes from sales to cash, design target operating models, and drive measurable improvements in cash flow, governance and customer experience.

The role requires deep O2C expertise, sector fluency, and proven performance in delivering large-scale process redesigns with onshore/offshore teams.