O2C Transformation Manager for Media & Entertainment

EY; Lansing (MI); A distancia; USD 128.000 - 257.000; Jornada completa

Descripción de la vacante

EY is seeking a Manager to lead design and delivery of technology-enabled Order-to-Cash transformations for studios, networks, streamers and more across the US. You will own end-to-end processes from lead-to-cash, drive value through improved working capital, and shape target operating models for scalable revenue cycles.

The role requires deep O2C expertise in Media & Entertainment, strong stakeholder facilitation, and a track record of delivering enterprise-scale finance transformations.

Formación

• Bachelor’s degree in Accounting, Finance, or a related field; MBA or CPA a plus.
• 6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience strongly preferred.
• Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Responsabilidades

• Lead end-to-end O2C workstreams across the full taxonomy: lead-to-quote, quote-to-order, order-to-invoice and invoice-to-cash, including credit and risk approval, customer master data, billing, dispute resolution, AR and collections, and cash application.
• Assess O2C organizations, processes, and enabling technologies; develop transformation roadmaps and business cases that drive operational efficiency, enhanced governance, improved customer experience, and measurable working capital improvement.
• Design and implement target operating models for O2C functions, including organizational structures, governance frameworks, and performance management capabilities that enable scalable, efficient, and digitally enabled revenue cycle operations.
• Own business process design deliverables - L3 and L4 process flows, key design decisions and assumptions, functional and reporting requirements, KPIs, and master and transactional data requirements.
• Facilitate design and solutioning workshops with client Global Process Owners (GPO), business unit leads, SMR and Technology stakeholders; drive to decisions and document dispositions.
• Manage day-to-day delivery: workplan, RAID log, scope, deliverable quality and engagement economics, including onshore/offshore mix and global delivery leverage.
• Translate O2C pain points into quantified value cases — revenue leakage, DSO, dispute volume, billing cycle time and working capital release.
• Coach and develop staff and seniors; contribute to proposals, Phase 0 assessments and sector thought leadership.

Conocimientos

O2C expertise

Finance transformation

Executive communication

Workshop facilitation

Educación

Bachelor’s degree in Accounting or Finance

Herramientas

SAP S/4HANA (SD, FI-AR; FSCM)

SAP BRIM

Salesforce/CPQ

Ticketing platforms

Cash application (ML)

Descripción del empleo

EY is seeking a Manager to lead design and delivery of technology-enabled Order-to-Cash transformations for studios, networks, streamers and more across the US. You will own end-to-end processes from lead-to-cash, drive value through improved working capital, and shape target operating models for scalable revenue cycles.

The role requires deep O2C expertise in Media & Entertainment, strong stakeholder facilitation, and a track record of delivering enterprise-scale finance transformations.