NYC IT Coordinator: Proactive Tech Support & Security

Star Mountain Capital, LLC; New York (NY); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Gym membership 50%

Cell phone stipend

Tuition support

Learning & development opportunities

Other bespoke benefits

Job summary

Star Mountain Capital, LLC, NYC office, seeks a proactive IT Coordinator to oversee daily IT operations and serve as the on-site resource for technology needs. You will collaborate with the broader IT team and external providers to ensure reliable access to systems and assets.

The ideal candidate has 2+ years in IT support, Windows/Microsoft 365 experience, and a service-oriented mindset. The role offers growth in a fast-paced, private investment environment with strong training and benefits.

Qualifications

• Bachelor’s degree in Information Technology or related field preferred.
• 2+ years in IT support, operations, or similar role.
• Experience with Windows and Microsoft 365 environments.
• Working knowledge of hardware, software, networking, and cybersecurity basics.
• Strong troubleshooting, organization, communication, and problem-solving skills.
• Ability to manage multiple priorities and coordinate with vendors and IT providers.
• Proactive, responsive, service-oriented, and discreet.

Responsibilities

• Oversee day-to-day IT operations for the NYC office.
• Serve as the primary on-site contact for tech needs and troubleshooting.
• Coordinate onboarding/offboarding for NYC employees (devices, software, access).
• Manage Tampa office technology and hardware assets.
• Maintain inventories of NYC hardware, software, licenses, and assets.
• Coordinate with IT resources and external providers for issues and initiatives.
• Assist with software licensing, equipment orders, renewals, and vendor relations.
• Maintain IT documentation and training materials.
• Support cybersecurity, access controls, data protection, and compliance efforts.
• Identify issues and propose improvements to enhance reliability and user experience.
• Support technology projects and system implementations as needed.

Skills

IT support

Troubleshooting

Communication

Organization

Vendor coordination

Service orientation

Discretion

Education

Bachelor’s degree in IT or related field

Tools

Windows

Microsoft 365

Networking

Cybersecurity basics

Job description

Star Mountain Capital, LLC, NYC office, seeks a proactive IT Coordinator to oversee daily IT operations and serve as the on-site resource for technology needs. You will collaborate with the broader IT team and external providers to ensure reliable access to systems and assets.

The ideal candidate has 2+ years in IT support, Windows/Microsoft 365 experience, and a service-oriented mindset. The role offers growth in a fast-paced, private investment environment with strong training and benefits.