On-Site IT Operations Specialist — Tampa

Star Mountain Capital; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision package

Cell phone stipend

Tuition support

Job summary

Star Mountain Capital is seeking a proactive IT Coordinator to oversee daily IT operations for the Tampa office, serving as the primary on-site resource for local employees. You will coordinate onboarding/offboarding, manage networks, devices, and licenses, and work with external providers to support cybersecurity and system initiatives.

The ideal candidate has 3+ years in IT support/ops, solid Windows/Microsoft 365 experience, and strong troubleshooting and communication skills in a

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field preferred.
• 3+ years of experience in IT support, IT operations, systems administration, or a related technology role.
• Experience supporting Microsoft Windows and Microsoft 365 environments.
• Working knowledge of hardware, software, networking, and cybersecurity best practices.
• Strong troubleshooting, organizational, communication, and problem-solving skills.

Responsibilities

• Oversee day-to-day IT operations and employee technology support for the Tampa office.
• Serve as the primary on-site point of contact for Tampa employees’ technology needs and troubleshooting.
• Coordinate technology onboarding and offboarding for Tampa employees, including laptops, equipment, software, accounts, and system access.
• Manage Tampa office technology, including networks, printers, conference room systems, workstations, and other hardware.
• Maintain accurate inventories of Tampa hardware, software, licenses, and other IT assets.
• Coordinate with the firm’s broader IT resources and external IT and cybersecurity providers to troubleshoot issues and support technology initiatives.
• Assist with technology vendors, software licensing, equipment orders, renewals, and service relationships.
• Maintain IT documentation, procedures, system information, and employee training materials.
• Support cybersecurity, access controls, data protection, and technology-related compliance initiatives.
• Proactively identify technology issues and recommend improvements to enhance reliability, efficiency, and the Tampa employee experience.
• Support technology projects and system implementations as needed.

Skills

Troubleshooting

Communication

Problem-solving

Organizational skills

Service-oriented

Education

Bachelor’s degree in IT or related field

Tools

Windows OS

Microsoft 365

Networking

Cybersecurity basics

Job description

Star Mountain Capital is seeking a proactive IT Coordinator to oversee daily IT operations for the Tampa office, serving as the primary on-site resource for local employees. You will coordinate onboarding/offboarding, manage networks, devices, and licenses, and work with external providers to support cybersecurity and system initiatives.

The ideal candidate has 3+ years in IT support/ops, solid Windows/Microsoft 365 experience, and strong troubleshooting and communication skills in a