IT Coordinator

Star Mountain Capital, LLC; New York (NY); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Gym membership 50%

Cell phone stipend

Tuition support

Learning & development opportunities

Other bespoke benefits

Job summary

Star Mountain Capital, LLC, NYC office, seeks a proactive IT Coordinator to oversee daily IT operations and serve as the on-site resource for technology needs. You will collaborate with the broader IT team and external providers to ensure reliable access to systems and assets.

The ideal candidate has 2+ years in IT support, Windows/Microsoft 365 experience, and a service-oriented mindset. The role offers growth in a fast-paced, private investment environment with strong training and benefits.

Qualifications

• Bachelor’s degree in Information Technology or related field preferred.
• 2+ years in IT support, operations, or similar role.
• Experience with Windows and Microsoft 365 environments.
• Working knowledge of hardware, software, networking, and cybersecurity basics.
• Strong troubleshooting, organization, communication, and problem-solving skills.
• Ability to manage multiple priorities and coordinate with vendors and IT providers.
• Proactive, responsive, service-oriented, and discreet.

Responsibilities

• Oversee day-to-day IT operations for the NYC office.
• Serve as the primary on-site contact for tech needs and troubleshooting.
• Coordinate onboarding/offboarding for NYC employees (devices, software, access).
• Manage Tampa office technology and hardware assets.
• Maintain inventories of NYC hardware, software, licenses, and assets.
• Coordinate with IT resources and external providers for issues and initiatives.
• Assist with software licensing, equipment orders, renewals, and vendor relations.
• Maintain IT documentation and training materials.
• Support cybersecurity, access controls, data protection, and compliance efforts.
• Identify issues and propose improvements to enhance reliability and user experience.
• Support technology projects and system implementations as needed.

Skills

IT support

Troubleshooting

Communication

Organization

Vendor coordination

Service orientation

Discretion

Education

Bachelor’s degree in IT or related field

Tools

Windows

Microsoft 365

Networking

Cybersecurity basics

Job description

Firm Overview

Star Mountain is a rapidly growing, specialized private investment firm focused on the large and less competitive lower middle-market ("LMM"), comprised of businesses that generally have between $5 million and $50 million in annual EBITDA. Star Mountain employs three complementary strategies: (i) private credit, (ii) private equity and (iii) secondary private credit and private equity fund investing, all focused within the U.S. LMM. Star Mountain’s track record, business model, growth trajectory and award-winning culture provide compelling career opportunities for driven and talented individuals. Culture is a core principle which includes long-term alignment of interest with 100% of U.S. employees participating in investment profits. Star Mountain has ~$4.5 billion in assets under management (committed capital including debt facilities as of 10/31/25) and expects strong continued growth based on its performance, distinctive investment approach and its diversified investor base of domestic and global institutions (including public pensions, corporate pensions, insurance companies, commercial banks, endowments, foundations and family offices) and individuals. Star Mountain values team players with positive, solutions-based attitudes complemented by a strong work ethic and is heavily committed to long-term training and career development. Star Mountain is employee-owned with material long-term wealth creation opportunity for dedicated, entrepreneurial professionals. Dynamic team of 120+ full-time people and 40+ Senior Advisors / Operating Partners. The senior team has an average of 30 years of investment experience including prior leadership experience at Blackstone / GSO, Fortress, Goldman Sachs, Citigroup, J.P. Morgan and Merrill Lynch.

Star Mountain Capital is seeking a proactive and service-oriented IT Coordinator to oversee day-to-day IT operations within the firm’s NYC office. This individual will serve as the primary on-site technology resource for NYC employees, ensuring reliable access to systems, equipment, and technology while coordinating closely with the firm’s broader IT team and external technology providers.

The ideal candidate is hands-on, service-oriented, and comfortable managing technology priorities in a fast-paced, growing organization.

Position Description

• Oversee day-to-day IT operations and employee technology support for the NYC office.
• Serve as the primary on-site point of contact for NYC employees’ technology needs and troubleshooting.
• Coordinate technology onboarding and offboarding for NYC employees, including laptops, equipment, software, accounts, and system access.
• Manage Tampa office technology, including networks, printers, conference room systems, workstations, and other hardware.
• Maintain accurate inventories of NYC hardware, software, licenses, and other IT assets.
• Coordinate with the firm’s broader IT resources and external IT and cybersecurity providers to troubleshoot issues and support technology initiatives.
• Assist with technology vendors, software licensing, equipment orders, renewals, and service relationships.
• Maintain IT documentation, procedures, system information, and employee training materials.
• Support cybersecurity, access controls, data protection, and technology-related compliance initiatives.
• Proactively identify technology issues and recommend improvements to enhance reliability, efficiency, and the NYC employee experience.

Support technology projects and system implementations as needed.

Required Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field preferred.
• 2+ years of experience in IT support, IT operations, systems administration, or a related technology role.
• Experience supporting Microsoft Windows and Microsoft 365 environments.
• Working knowledge of hardware, software, networking, and cybersecurity best practices.
• Strong troubleshooting, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and coordinate effectively with employees, vendors, and external IT providers.
• Highly proactive, responsive, and service-oriented.
• High level of integrity, professionalism, accountability, and discretion.
• Financial services or asset management experience is a plus.

Location: New York, NY

Timing: Immediate

Compensation

The exact salary will be determined based on the candidate’s qualifications, experience, and performance during the selection process. Employees are eligible for an annual discretionary bonus and other economics. Total compensation may vary by role, location, department, and individual performance. The firm is 100% employee owned providing for material economic wealth creation opportunity.

Benefits

Star Mountain Capital is committed to a healthy and engaged workforce. Our benefits are constantly evolving to support our employees’ needs today and in the future. We offer a highly competitive medical, dental, and vision package. Select other benefits include: 50% coverage on monthly gym memberships, a cell phone stipend, tuition support of job-related designations and learning and development opportunities, and other bespoke benefits.

Interview Process

Thank you for your interest in a role at Star Mountain Capital. Please note that due to the high volume of applications we receive, we may not be able to respond to each one individually. If your resume is a match for the role you’ve applied for or other potential opportunities, we will reach out to start the conversation. If you do not hear from us immediately, please understand that we are carefully reviewing all applications and will keep your resume on file for future opportunities that align with your experience and qualifications.

Investing in the Growth Engine of America

www.StarMountainCapital.com