Norwegian Speaking Mobile Support Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 45,000 - 78,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is hiring a Norwegian-speaking Mobile Support Specialist to assist customers with mobile device questions and technical issues. The role emphasizes remote work, strong communication, and a customer-first approach to ensure outstanding service.

Benefits include fully paid training, a relocation package, health insurance, and performance bonuses. Candidates should be fluent in Norwegian and English and have experience in mobile or technical support.

Qualifications

• Proficiency in Norwegian and English with strong communication skills.
• Experience in mobile support or technical support is advantageous.
• Strong diagnostic and troubleshooting skills for mobile devices.

Responsibilities

• Provide high-quality support to Norwegian-speaking customers via phone, email, and chat regarding mobile device inquiries.
• Troubleshoot and resolve technical problems related to mobile applications, connectivity, and device functionality.
• Document all interactions in the CRM system and collaborate with technical teams for complex issues.

Skills

Norwegian language

English language

Communication

Remote work

Customer support

Troubleshooting

Tools

CRM software

Mobile support tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Mobile Support Specialist. This position is perfect for individuals who are enthusiastic about mobile technology and have a knack for customer service. In this dynamic role, you will support Norwegian-speaking clients with their mobile device questions and technical issues to ensure an outstanding customer experience.

Responsibilities

• Provide high-quality support to Norwegian-speaking customers via phone, email, and chat regarding mobile device-related inquiries.
• Troubleshoot and resolve various technical problems related to mobile applications, connectivity, and device functionality.
• Assist customers in enhancing their mobile device usage and offer customized solutions tailored to their needs.
• Document all support interactions and solutions accurately in the customer relationship management (CRM) system.
• Collaborate with technical teams to elevate complex issues and contribute to the improvement of support processes.
• Follow up with customers to ensure complete satisfaction and resolution of issues.
• Stay up-to-date with the latest trends in mobile technology to provide informed support.

Requirements

• Proficiency in Norwegian and English, with excellent verbal and written communication skills.
• Previous experience in mobile support or technical support is advantageous.
• Strong diagnostic and troubleshooting skills, especially with mobile devices.
• Outstanding customer service abilities and effective communication skills with a diverse clientele.
• Familiarity with mobile applications and support tools is a plus.
• Ability to work independently and efficiently in a remote working environment.
• A passion for technology and a commitment to continuous learning in the mobile industry.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...