Norwegian Speaking Email Support Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is delighted to present a fantastic opportunity for a Norwegian Speaking Email Support Specialist. This position is ideal for individuals who excel in customer service and possess strong written communication skills.

In this role, you will provide email support to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and efficiently. You will work remotely from the United States, handling inquiries about products and services, updating CRM,

Qualifications

• Fluency in Norwegian and English, both written and spoken.
• Previous experience in email support or customer service is preferred.
• Strong written communication skills with a professional and clear tone.
• Excellent problem-solving skills capable of handling customer inquiries effectively.
• Ability to work independently and manage workloads efficiently in a remote setting.
• Experience with CRM systems and email management tools is advantageous.
• Dedicated to providing exceptional customer service and building strong client relationships.

Responsibilities

• Respond to customer emails in Norwegian, offering accurate and comprehensive answers about products and services.
• Assist clients with inquiries related to orders, account management, and general support issues.
• Effectively troubleshoot problems and provide solutions or elevate them to management when necessary.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Work collaboratively with fellow team members to maintain high standards of service.
• Identify and relay common customer issues and feedback to management to drive improvements.
• Remain knowledgeable about product updates and company policies to provide informed assistance.

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is delighted to present a fantastic opportunity for a Norwegian Speaking Email Support Specialist. This position is ideal for individuals who excel in customer service and possess strong written communication skills. In this role, you will provide email support to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and efficiently.

Responsibilities

• Respond to customer emails in Norwegian, offering accurate and comprehensive answers about products and services.
• Assist clients with inquiries related to orders, account management, and general support issues.
• Effectively troubleshoot problems and provide solutions or elevate them to management when necessary.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Work collaboratively with fellow team members to maintain high standards of service.
• Identify and relay common customer issues and feedback to management to drive improvements.
• Remain knowledgeable about product updates and company policies to provide informed assistance.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Previous experience in email support or customer service is preferred.
• Strong written communication skills with a professional and clear tone.
• Excellent problem-solving skills capable of handling customer inquiries effectively.
• Ability to work independently and manage workloads efficiently in a remote setting.
• Experience with CRM systems and email management tools is advantageous.
• Dedicated to providing exceptional customer service and building strong client relationships.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...