Norwegian Speaking Customer Care Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking a Norwegian Speaking Customer Care Agent to support our Norwegian-speaking clients across phone, email and chat, delivering top-tier service.

Fluent in Norwegian and English, you will resolve inquiries, log interactions in the CRM, stay informed about products, and collaborate with teams. The role includes a fully paid relocation package, health insurance, ongoing training, and additional benefits.

Qualifications

• Fluency in Norwegian and English (written and spoken).
• Previous experience in customer service is advantageous.
• Excellent communication and interpersonal skills.
• Proven ability to resolve customer issues effectively.
• Familiarity with customer service tools and Microsoft Office Suite.

Responsibilities

• Provide top-tier customer support to Norwegian-speaking clients through phone, email, and chat.
• Address inquiries, solve problems, and offer solutions to ensure customer satisfaction.
• Document interactions and manage customer information in the CRM system accurately.
• Stay informed about company products and services to provide detailed information to customers.
• Work collaboratively with team members and departments to enhance the customer experience.
• Engage in training sessions to improve product knowledge and customer service skills.

Skills

Norwegian language

English language

Customer service experience

Communication skills

Problem solving

Attention to detail

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is on the lookout for a Norwegian Speaking Customer Care Agent to join our vibrant team. If you are passionate about customer service and fluent in Norwegian, this is the perfect opportunity for you to assist our valued Norwegian-speaking clients.

Responsibilities

• Provide top-tier customer support to Norwegian-speaking clients through multiple channels including phone, email, and chat.
• Address inquiries, solve problems, and offer solutions effectively to ensure customer satisfaction.
• Document interactions and manage customer information in the CRM system accurately.
• Stay informed about company products and services to provide detailed and insightful information to customers.
• Work collaboratively with fellow team members and departments to enhance the customer experience.
• Engage in training sessions to improve both product knowledge and customer service skills.

Requirements

• Fluency in Norwegian and English, both written and verbal.
• Previous experience in customer service or a similar role is advantageous.
• Excellent communication and interpersonal skills.
• Proven ability to resolve customer issues effectively.
• Familiarity with customer service tools and Microsoft Office Suite.
• Strong attention to detail and organizational skills.
• A commitment to delivering exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...