Norwegian Speaking Client Relations Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries

Zusammenfassung

Patrique Mercier Recruitment By Nellie in the United States is seeking a Norwegian Speaking Client Relations Specialist to build lasting relationships and provide outstanding support to Norwegian-speaking clients in a dynamic, supportive environment.

You will engage via phone, email, and live chat; handle product inquiries; resolve issues; log interactions in CRM; and seek opportunities to upsell while staying informed on offerings.

Qualifikationen

• Fluency in Norwegian and English, both written and spoken.
• Experience in client relations or customer support is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities focused on client satisfaction.
• Adept at multitasking and prioritizing effectively in a dynamic work environment.
• Proficient in CRM software and basic computer applications.
• A genuine passion for fostering relationships and delivering exceptional service to clients.

Aufgaben

• Engage with Norwegian-speaking clients through phone, email, and live chat to foster relationships.
• Handle inquiries about products and services with personalized assistance.
• Resolve client issues to ensure high satisfaction and loyalty.
• Log all client interactions in the CRM system for tracking and follow-up.
• Collaborate with colleagues to improve service delivery and client relationship strategies.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Stay updated on company offerings and industry trends to inform clients.

Kenntnisse

Customer service

Communication

CRM software

Multitasking

Problem solving

Relationship building

Norwegian/English

Tools

CRM software

Jobbeschreibung

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is pleased to announce an opportunity for a Norwegian Speaking Client Relations Specialist. This position is well-suited for individuals who thrive on building lasting relationships and providing exceptional support to Norwegian-speaking clients in a vibrant and supportive work setting.

Responsibilities

• Engage with Norwegian-speaking clients through various communication channels, including phone, email, and live chat, to foster positive relationships.
• Handle inquiries about products and services, offering personalized assistance to meet client needs.
• Efficiently resolve client issues to ensure a high level of satisfaction and build loyalty.
• Accurately log all client interactions in the CRM system for effective tracking and follow-up.
• Collaborate with colleagues to improve service delivery and client relationship strategies.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Stay updated on company offerings and industry trends to effectively inform clients.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Experience in client relations, customer support, or a similar role is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities focused on client satisfaction.
• Adept at multitasking and prioritizing effectively in a dynamic work environment.
• Proficient in CRM software and basic computer applications.
• A genuine passion for fostering relationships and delivering exceptional service to clients.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...