Nonprofit Administrative & Front Desk Coordinator

Brain Injury Solutions; Virginia (MN); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Health and dental coverage

Retirement plan with employer match

Paid time off

Paid holidays

Job summary

Brain Injury Solutions in Roanoke, VA is seeking an Administrative Assistant to support daily operations, greet visitors, manage phones, and handle office tasks from 8:30am-4:30pm, Monday–Friday. This non-profit role requires strong organization and customer service in a small team setting.

The successful candidate will maintain filing systems, assist with program documentation, and help with onboarding, reports, and events.

Qualifications

• High school diploma or equivalent is required.
• Strong Microsoft Office skills and ability to learn new systems.
• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks and work independently.
• Ability to maintain confidentiality and exercise sound judgment.
• Valid driver's license and satisfactory driving record.
• Current Virginia Notary Commission.
• Current CPR/First Aid certification (or willingness to obtain).

Responsibilities

• Answer and direct incoming phone calls.
• Welcome visitors, clients, and community partners.
• Respond to general inquiries and provide referrals.
• Maintain organized electronic and physical filing systems.
• Enter and manage data in spreadsheets, databases, and tracking systems.
• Support program staff with client files, reports, forms, and documentation.
• Handle incoming and outgoing mail and shipments.
• Perform occasional errands, including post office runs and supply pickups.
• Monitor office supply inventory and coordinate orders.
• Assist with administrative and program documentation.
• Request, track, and maintain authorized medical records and related documentation.
• Support leadership and staff with reports, packets, and special projects.
• Provide assistance with new hire/board member onboarding activities, trainings, meetings, and agency events.

Skills

High school diploma or equivalent

Microsoft Office

Written and verbal communication

Organizational skills

Task prioritization

Confidentiality and sound judgment

Driver's license

Virginia Notary Commission

CPR/First Aid certification

Education

High school diploma or equivalent

Job description

Brain Injury Solutions in Roanoke, VA is seeking an Administrative Assistant to support daily operations, greet visitors, manage phones, and handle office tasks from 8:30am-4:30pm, Monday–Friday. This non-profit role requires strong organization and customer service in a small team setting.

The successful candidate will maintain filing systems, assist with program documentation, and help with onboarding, reports, and events.