Administrative Assistant — Nonprofit Office & Programs

Brain Injury Solutions; Virginia; On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Health and dental coverage

Paid time off and holidays

Remote and hybrid options (where/app.)

Job summary

Brain Injury Solutions is seeking an Administrative Assistant to support daily operations in Roanoke, VA. The role runs 8:30am-4:30pm, Monday-Friday, with responsibilities including front office reception, client coordination, and data management.

You will process correspondence, manage files, assist program staff, and help with onboarding and agency events while maintaining confidentiality and professionalism. The position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Strong computer skills, including proficiency with Microsoft Office.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks and work independently.
• Ability to maintain confidentiality and exercise sound judgment.
• Valid driver's license with satisfactory driving record.
• Current Virginia Notary Commission.
• Current CPR/First Aid certification (or willingness to obtain certification at agency's expense).

Responsibilities

• Answer and direct incoming phone calls.
• Welcome visitors, clients, and community partners.
• Respond to general inquiries and provide appropriate referrals.
• Maintain a professional and welcoming office environment.
• Prepare, proofread, and distribute correspondence and documents.
• Maintain organized electronic and physical filing systems.
• Enter and manage data in spreadsheets, databases, and tracking systems.
• Support program staff with client files, reports, forms, and documentation.
• Handle incoming and outgoing mail and shipments.
• Perform occasional errands, including post office runs and supply pickups.
• Monitor office supply inventory and coordinate orders.
• Assist with administrative and program documentation.
• Request, track, and maintain authorized medical records and related documentation.
• Support leadership and staff with reports, packets, and special projects.
• Provide assistance with new hire/board member onboarding activities, trainings, meetings, and agency events.

Skills

Strong communication skills

Organizational skills

Prioritization ability

Confidentiality and sound judgment

Valid driver's license

Notary Commission (Virginia)

CPR/First Aid certification

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Brain Injury Solutions is seeking an Administrative Assistant to support daily operations in Roanoke, VA. The role runs 8:30am-4:30pm, Monday-Friday, with responsibilities including front office reception, client coordination, and data management.

You will process correspondence, manage files, assist program staff, and help with onboarding and agency events while maintaining confidentiality and professionalism. The position offers a comprehensive benefits package and opportunities for growth.