NOC Technician – 24/7 Telecom Network Operations (Hybrid)

Placements24; Queenstown (MD); Hybrid; USD 11,000 - 22,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement fund

Paid leave

Job summary

Placements24 is recruiting a Network Operations Center Technician for Queenstown, Eastern Cape. You will monitor network health, respond to incidents, and coordinate with engineering to ensure reliable service for customers. The role requires shift work for 24/7 coverage with hybrid admin tasks.

A Diploma or ICT certification and 1–3 years in NOC or network support are preferred. You will work with TCP/IP, DNS, DHCP, routing and monitoring tools such as SolarWinds, Zabbix, and Nagios while

Qualifications

• Diploma or ICT certification is required or preferred.
• 1–3 years of experience in a NOC or network support role is desired.
• Solid understanding of TCP/IP, DNS, DHCP, routing and switching is expected.

Responsibilities

• Monitor network devices, systems, and services for performance and availability issues.
• Diagnose and resolve outages and performance degradations.
• Respond to alerts from monitoring systems and escalate as needed.
• Document incidents, steps taken, and resolutions; maintain shift logs and reports.
• Collaborate with internal teams and external vendors to ensure SLA compliance.

Skills

Networking concepts

Monitoring & troubleshooting

Shift work

Communication skills

Education

Diploma or ICT certification

Tools

SolarWinds

Zabbix

Nagios

Job description

Placements24 is recruiting a Network Operations Center Technician for Queenstown, Eastern Cape. You will monitor network health, respond to incidents, and coordinate with engineering to ensure reliable service for customers. The role requires shift work for 24/7 coverage with hybrid admin tasks.

A Diploma or ICT certification and 1–3 years in NOC or network support are preferred. You will work with TCP/IP, DNS, DHCP, routing and monitoring tools such as SolarWinds, Zabbix, and Nagios while