NOC Technician I — 24/7 Network Operations, Entry-Level

Nex-Tech; Salina (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k): 4% flat company contribution +

Health insurance

Vision insurance

Dental insurance

Paid vacation and sick leave

Free Nex-Tech Internet and service-dis

Discounts on Nex-Tech services

Performance-based increases and profit

Training and career development

Job summary

Nex-Tech is seeking a Network Operations Center (NOC) Technician I to monitor and support network systems that deliver critical services to our customers. This role provides first-level troubleshooting and ensures network performance and uptime.

This position is ideal for someone who enjoys technology, problem-solving, and working in a fast-paced, 24/7 operations environment! Join Nex-Tech to work in a dynamic team, handle alerts, tickets, and communications during incidents, and contribute to

Qualifications

• Basic understanding of networking concepts.
• Strong troubleshooting and problem-solving skills.
• Ability to follow processes and respond to alerts quickly.
• Strong communication and documentation skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Monitor network systems for alarms, outages, and performance issues.
• Perform first-level troubleshooting and issue resolution.
• Open, update, and escalate trouble tickets as needed.
• Communicate with internal teams, customers, and vendors during incidents.
• Support network maintenance activities and scheduled events.
• Document issues, actions, and resolutions accurately.
• Assist with reporting and daily network status updates.
• Respond to inbound requests via phone, email, and ticketing systems.

Skills

Networking concepts

Troubleshooting

Process adherence

Communication

Multitasking

Flexible hours

Education

High school diploma or equivalent

Job description

Nex-Tech is seeking a Network Operations Center (NOC) Technician I to monitor and support network systems that deliver critical services to our customers. This role provides first-level troubleshooting and ensures network performance and uptime.

This position is ideal for someone who enjoys technology, problem-solving, and working in a fast-paced, 24/7 operations environment! Join Nex-Tech to work in a dynamic team, handle alerts, tickets, and communications during incidents, and contribute to