Hybrid NOC Specialist Queenstown Remote-Flex

Placements24; Queenstown (MD); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Paid annual leave

Job summary

Placements24 in the Queenstown area is seeking a Telecom Network Operations Specialist to monitor, maintain and troubleshoot our client’s network infrastructure. This hybrid role requires regular presence in the Queenstown office with flexibility for remote work to support Eastern Cape operations.

You will work with SolarWinds and Nagios, handle incidents, perform configuration changes, and collaborate with field technicians to ensure uptime and performance.

Qualifications

• Diploma or degree in Information Technology, Computer Science, Telecommunications, or a related field.
• 2–4 years of experience in a network operations or technical support role within a telecommunications environment.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios) and ticketing systems.
• Good understanding of IP networking, TCP/IP, DNS, and DHCP.

Responsibilities

• Monitor network performance using monitoring tools and identify issues or outages.
• Respond to network alarms and incidents, performing initial troubleshooting and escalating complex issues.
• Perform routine maintenance tasks on network equipment and systems.
• Implement approved network changes and software updates.
• Maintain records of network events, actions taken, and resolution times.

Skills

IP networking

Troubleshooting

Analytical thinking

Communication

Problem-solving

Education

Diploma or degree in IT / CS / Telecommunications

Tools

SolarWinds

Nagios

Job description

Placements24 in the Queenstown area is seeking a Telecom Network Operations Specialist to monitor, maintain and troubleshoot our client’s network infrastructure. This hybrid role requires regular presence in the Queenstown office with flexibility for remote work to support Eastern Cape operations.

You will work with SolarWinds and Nagios, handle incidents, perform configuration changes, and collaborate with field technicians to ensure uptime and performance.