NOC Technician - 24/7 Telecom Network Ops (Contract)

Talent Groups; Melville (NY); On-site; USD 38,403 - 54,695; Part time

Job summary

A telecommunications services provider based in Melville, NY is looking for a NOC Technician for a contract role in their Network Operations Center. The candidate will be responsible for monitoring network events, managing escalations and communications, and ensuring incident tickets are completed. Applicants should have a high school diploma and 1–2 years of experience in telecommunications. Strong troubleshooting and communication skills are essential. This is a full-time position involving 24/7 operational support.

Qualifications

• 1–2 years of work experience in telecommunications or a related field.
• Capable of working independently while effectively following direction and training.

Responsibilities

• Monitor all critical network systems 24x7x365 and respond to alarms promptly.
• Answer incoming customer support calls and create incident tickets.
• Maintain full ownership of incidents from creation to closure.

Skills

Strong work ethic

Ability to multitask

Analytical abilities

Problem-solving skills

Communication skills

Education

High School Diploma or equivalent

Job description

A telecommunications services provider based in Melville, NY is looking for a NOC Technician for a contract role in their Network Operations Center. The candidate will be responsible for monitoring network events, managing escalations and communications, and ensuring incident tickets are completed. Applicants should have a high school diploma and 1–2 years of experience in telecommunications. Strong troubleshooting and communication skills are essential. This is a full-time position involving 24/7 operational support.