NOC Technician: 24/7 Network Support Specialist

Zito Media; Coudersport (Potter County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Discounted services for employees

Job summary

A telecommunications company seeks a NOC technician to provide 24/7 support for the network, requiring prior NOC experience and the ability to multitask in a fast-paced environment. Key responsibilities include monitoring network issues, providing customer support, and managing over 6,000 devices. The ideal candidate should have knowledge of TCP/IP, WAN, LAN technologies, and a positive, flexible attitude. This role may involve various shifts, including evenings and weekends.

Qualifications

• Basic knowledge of TCP/IP.
• Ability to handle multiple projects and tasks.
• Well organized with good time management skills.

Responsibilities

• Monitor and troubleshoot a converged network by interpreting alarms/logs.
• Provide accurate log/ticketing of incoming calls/tickets/alarms.
• Work and escalate issues/network events internally and externally.

Skills

TCP/IP knowledge

WAN and LAN hardware knowledge

Cisco/Juniper knowledge

Problem-solving skills

Communication skills

Time management skills

Education

JNCIA and/or CCNA certification

Job description

A telecommunications company seeks a NOC technician to provide 24/7 support for the network, requiring prior NOC experience and the ability to multitask in a fast-paced environment. Key responsibilities include monitoring network issues, providing customer support, and managing over 6,000 devices. The ideal candidate should have knowledge of TCP/IP, WAN, LAN technologies, and a positive, flexible attitude. This role may involve various shifts, including evenings and weekends.