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Benefits offered by this job
Medical benefits
Dental benefits
Vision benefits
401(k) plan
Discounted services for employees
Job summary
A telecommunications company seeks a NOC technician to provide 24/7 support for the network, requiring prior NOC experience and the ability to multitask in a fast-paced environment. Key responsibilities include monitoring network issues, providing customer support, and managing over 6,000 devices. The ideal candidate should have knowledge of TCP/IP, WAN, LAN technologies, and a positive, flexible attitude. This role may involve various shifts, including evenings and weekends.
Qualifications
Basic knowledge of TCP/IP.
Ability to handle multiple projects and tasks.
Well organized with good time management skills.
Responsibilities
Monitor and troubleshoot a converged network by interpreting alarms/logs.
Provide accurate log/ticketing of incoming calls/tickets/alarms.
Work and escalate issues/network events internally and externally.
Skills
TCP/IP knowledge
WAN and LAN hardware knowledge
Cisco/Juniper knowledge
Problem-solving skills
Communication skills
Time management skills
Education
JNCIA and/or CCNA certification
Job description
A telecommunications company seeks a NOC technician to provide 24/7 support for the network, requiring prior NOC experience and the ability to multitask in a fast-paced environment. Key responsibilities include monitoring network issues, providing customer support, and managing over 6,000 devices. The ideal candidate should have knowledge of TCP/IP, WAN, LAN technologies, and a positive, flexible attitude. This role may involve various shifts, including evenings and weekends.