NOC Technician: 24/7 Network Monitoring & Troubleshooting

Arkhya Tech. Inc.; Dallas (TX); On-site; USD 40,000 - 55,000; Part time

Job summary

A technology solutions company based in Dallas, Texas is looking for an Entry-level Network Operations Specialist. In this role, you will develop training programs, monitor network performance, and respond to critical alarms. You should have 1 to 3 years of technical experience in telecom or network operations and a High School Diploma or GED is required. The position requires 10-hour shifts with potential for after-hours troubleshooting.

Qualifications

• 1 to 3 years of technical experience in telecom or network operations.
• Strong expertise in core networking protocols and diagnostic tools.

Responsibilities

• Develop and maintain training programs and operational documentation.
• Provide 24/7 operational monitoring and troubleshooting.
• Monitor KPIs and escalate issues to ensure network performance.
• Perform pre- and post-deployment validations.
• Respond to alarms from monitoring tools.
• Work closely with deployment teams.

Skills

Technical experience in telecom or network operations

Knowledge of telecom Messaging network technologies

Core networking protocols and diagnostic tools

Microsoft Office and relevant network databases

Education

High School Diploma or GED

Job description

A technology solutions company based in Dallas, Texas is looking for an Entry-level Network Operations Specialist. In this role, you will develop training programs, monitor network performance, and respond to critical alarms. You should have 1 to 3 years of technical experience in telecom or network operations and a High School Diploma or GED is required. The position requires 10-hour shifts with potential for after-hours troubleshooting.