Round-the-Clock NOC Network Technician & Ops Specialist

MobileComm Professionals, Inc; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Overland Park is seeking a Front Office Technician to provide advanced technical support for complex data-centric platforms in a 24/7 environment. Responsibilities include diagnosing system failures, hardware replacements, and collaborating with various teams. Candidates should have 1-3 years of IP network administration experience and excellent communication skills. The role requires flexibility in working hours, as support is required around the clock.

Qualifications

• 1-3 years of experience in IP network administration.
• Excellent oral and written communication skills are necessary.
• Willingness to work flexible hours and cover shifts.

Responsibilities

• Provide advanced technical support for data-centric platforms.
• Diagnose hardware, software, and system failures.
• Complete end-to-end hardware replacement functions.

Skills

IP network administration

Written and verbal communication

UNIX systems administration

Ability to multitask under pressure

Tools

Netcool

SecureCRT

Microsoft Office Suite

Job description

A leading telecommunications company in Overland Park is seeking a Front Office Technician to provide advanced technical support for complex data-centric platforms in a 24/7 environment. Responsibilities include diagnosing system failures, hardware replacements, and collaborating with various teams. Candidates should have 1-3 years of IP network administration experience and excellent communication skills. The role requires flexibility in working hours, as support is required around the clock.