NOC Team Lead – 24/7 Telecom Ops (Mavenir/IMS)

Smart IT Frame LLC; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider in Dallas is seeking a Telecom NOC Technician to support 24/7 monitoring and troubleshooting of network operations. This role involves providing leadership and mentoring to staff, as well as validating deployments. The ideal candidate has experience with telecom protocols and NOC operations. Must be available for critical outages outside regular hours. Competitive contract offered.

Qualifications

• Experience in 24/7 NOC monitoring and outage management.
• Strong leadership and mentoring skills for NOC staff.
• Familiarity with Mavenir IMS or Ericsson IMS platforms.

Responsibilities

• Handle 24/7 NOC monitoring, outage management, troubleshooting, and deployment validation.
• Provide leadership and mentoring to NOC staff; deliver SME-level guidance.

Skills

Telecom/Network Protocols: GSM, UMTS, LTE, IP, Messaging

NOC Operations & Outage Management

Job description

A technology solutions provider in Dallas is seeking a Telecom NOC Technician to support 24/7 monitoring and troubleshooting of network operations. This role involves providing leadership and mentoring to staff, as well as validating deployments. The ideal candidate has experience with telecom protocols and NOC operations. Must be available for critical outages outside regular hours. Competitive contract offered.