NOC Support Engineer - 24/7 Global IP & Network

Transaction Network Services; Tennessee; On-site; USD 90,000 - 140,000; Full time

Job summary

Transaction Network Services is seeking a hardware-focused IP Desk professional to support global TCP/IP networks, VPNs and MPLS. The role involves hands-on configuration of Cisco, Arista and Juniper devices, incident management, and collaboration with NOC teams to ensure fast restoration of services.

The ideal candidate has 3–5 years in network operations, strong ITIL familiarity, and experience with exchange market data environments. On-site role in Tennessee with 24x7 coverage on a rotation.

Qualifications

• Experience in global IP network operations and incident triage.
• Hands-on configuration and troubleshooting of core routers and switches.

Responsibilities

• Provide support of global TCP/IP, VPN and MPLS networks.
• Configure and troubleshoot Cisco, Arista and Juniper devices.
• Engage with TAC for escalation and problem resolution.
• Coordinate and support network maintenance and change management.
• Provide after-hours escalation on a rotating schedule.
• Ensure incident restoration with minimal service impact.

Skills

TCP/IP

VPN

MPLS

OSPF

BGP

EIGRP

RIP

IS-IS

Education

Computer Science / applicable degree

Tools

Cisco

Arista

Juniper

Job description

Transaction Network Services is seeking a hardware-focused IP Desk professional to support global TCP/IP networks, VPNs and MPLS. The role involves hands-on configuration of Cisco, Arista and Juniper devices, incident management, and collaboration with NOC teams to ensure fast restoration of services.

The ideal candidate has 3–5 years in network operations, strong ITIL familiarity, and experience with exchange market data environments. On-site role in Tennessee with 24x7 coverage on a rotation.