NOC Network Engineer — 24x7 Global IP Support

Transaction Network Services (TNS); Pennsylvania; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical and dental coverage

Life insurance

Paid holidays and vacations

401K plan with company match

Job summary

Transaction Network Services (TNS) seeks a technically skilled professional to support global TCP/IP, VPN and MPLS networks, including hands-on routing device configuration and incident management. You will work with Cisco, Arista and Juniper gear, coordinate with TAC and NOC engineers, and participate in 24x7 coverage on a rotating schedule.

Candidates should have strong communication skills, ITIL knowledge, and a background in financial markets or NOC environments.

Qualifications

• Experience with TCP/IP, VPN, MPLS and routing protocols.
• Hands-on configuration and troubleshooting of Cisco, Arista and Juniper routers and switches.
• ITIL Certification.
• Experience with Microsoft Office software, communications software, and Visio.
• Hardworking, focused, thorough, and punctual.
• Proficient at multitasking.
• Experience working with external customers.
• Experience providing support for NOC environments.
• Computer Science / applicable degree, or equivalent work experience is preferred.
• Experience in a financial industry support role, preferably with a Financial Markets managed service provider or independent software vendor.
• Understanding of Financial Markets (Equity, Futures, Options).
• Advanced knowledge of exchange market data and order routing protocols.
• Experience supporting and troubleshooting multicast market data streams.
• Experience with Change Management Processes.
• 3-5 years' experience with troubleshooting circuits.
• 3-5 years' experience with Network Operations and Troubleshooting.
• Excellent communication, customer, and time management skills.
• Self-starter with a drive to develop own skills and knowledgeTeam player with good attention to detail
• Direct trading experience advantageous
• Strong written and verbal communications skills required.

Responsibilities

• Provide support of global large scale TCP/IP, VPN and MPLS networks to include OSPF, BGP, EIGRP, RIP, IS-IS protocols
• Hands-on configuration and troubleshooting of Cisco, Arista and Juniper routers and switches
• Vendor management, to include extensive interface with Cisco and Juniper TAC
• Second-level network and protocol troubleshooting and debugging
• Coordination, scheduling and support of network maintenance and change management activities . Any change in network is scheduled as per the Change Management Policy, including second sighted to avoid any errors for that change during its implementation.
• Provide on-call escalation support which includes after hours availability on a rotating schedule
• Operation Readiness, final checks for project acceptance into the NOC for handover support.
• Incident management, ensure all clients and network incidents are restored with minimal service impact.

Skills

TCP/IP routing

VPN/MPLS expertise

Network troubleshooting

Customer-facing skills

Communication skills

Time management

Self-motivation

Team player

Experience with external customers

Education

CS degree or equivalent

ITIL Certification

Tools

Cisco devices

Arista devices

Juniper devices

NOC tools

Job description

Transaction Network Services (TNS) seeks a technically skilled professional to support global TCP/IP, VPN and MPLS networks, including hands-on routing device configuration and incident management. You will work with Cisco, Arista and Juniper gear, coordinate with TAC and NOC engineers, and participate in 24x7 coverage on a rotating schedule.

Candidates should have strong communication skills, ITIL knowledge, and a background in financial markets or NOC environments.