24x7 Global NOC Engineer – IP & Network Support

Transaction Network Services; Heber (UT); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Transaction Network Services is seeking a talented network operations professional to join the Global IP Desk supporting financial markets infrastructure. You will monitor, triage, and escalate incidents for global TCP/IP, VPN, and MPLS networks, coordinating with Cisco, Arista, and Juniper gear to restore service quickly.

Ideal candidates have 3–5 years of hands-on networking experience, ITIL familiarity, and proven ability to work with customers in a fast-paced, 24x7 NOC environment.

Qualifications

• Computer Science or related degree or equivalent work experience.
• Experience in financial markets support preferred.
• Strong networking knowledge across TCP/IP and routing protocols.
• Excellent communication and time management skills.

Responsabilités

• Provide support of global large scale TCP/IP, VPN and MPLS networks (OSPF, BGP, EIGRP, RIP, IS-IS).
• Hands-on configuration and troubleshooting of Cisco, Arista and Juniper routers and switches.
• Vendor management, to include extensive interface with Cisco and Juniper TAC.
• Second-level network and protocol troubleshooting and debugging.
• Coordination, scheduling and support of network maintenance and change management activities.
• Provide on-call escalation support on a rotating schedule.
• Operation Readiness, final checks for project acceptance into the NOC for handover support.
• Incident management, ensure all clients and network incidents are restored with minimal service impact.

Connaissances

TCP/IP

VPN

MPLS

OSPF

BGP

EIGRP

RIP

Cisco gear

Arista

Juniper

ITIL Certification

NOC

Formation

Bachelor's degree in CS/IT

Outils

Ticketing system

Microsoft Office

Visio

Description du poste

Transaction Network Services is seeking a talented network operations professional to join the Global IP Desk supporting financial markets infrastructure. You will monitor, triage, and escalate incidents for global TCP/IP, VPN, and MPLS networks, coordinating with Cisco, Arista, and Juniper gear to restore service quickly.

Ideal candidates have 3–5 years of hands-on networking experience, ITIL familiarity, and proven ability to work with customers in a fast-paced, 24x7 NOC environment.