Night Shift Member Services Specialist (Closer)

Planet Fitness - aFIRM, LLC; Lincoln (NE); On-site; USD 16,531 - 20,664; Part time

Job summary

Planet Fitness - aFIRM, LLC is looking for an Overnight Closer (Member Services Representative) in Lincoln, Nebraska. This role involves creating a positive member experience and ensuring all front desk operations run smoothly during the overnight shift from Sunday to Thursday.

Ideal candidates will have a customer service background, show a passion for fitness, and be reliable. Key responsibilities include greeting members, handling inquiries, and managing bank deposits at the end of the shift.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.

Responsibilities

• Greet and assist members, prospective members and guests.
• Handle front desk activities including answering phones.
• Facilitate updates to members’ accounts.
• Manage bank deposits for the shift.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening and problem-solving skills

Education

High School diploma/GED equivalent

Job description

Planet Fitness - aFIRM, LLC is looking for an Overnight Closer (Member Services Representative) in Lincoln, Nebraska. This role involves creating a positive member experience and ensuring all front desk operations run smoothly during the overnight shift from Sunday to Thursday.

Ideal candidates will have a customer service background, show a passion for fitness, and be reliable. Key responsibilities include greeting members, handling inquiries, and managing bank deposits at the end of the shift.