Flexible Night Shift Member Services Specialist

Planet Fitness - Glow Brands; Hopkinsville (KY); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and  & 

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly

Resumo da oferta

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to provide a superior level of customer service to members, prospective members and guests. The role includes greeting and assisting, processing sign-ups, tours, and closing out the day with shift close and bank deposits.

The position demands a friendly attitude, reliability and strong communication skills, with the ability to work 3rd shift and manage accounts accurately.

Qualificações

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability.
• Exceptional customer service and professional interaction.
• Strong listening and problem-solving skills.
• Diplomacy in all interactions and appropriate language.
• High School diploma or GED.
• Must be 18 years of age or older.

Responsabilidades

• Greet members, prospective members and guests with exceptional service.
• Answer phones and assist callers with questions.
• Check members into the system and sign up new members.
• Take prospective members on tours.
• Update member accounts as needed.
• Respond to questions and escalate to management when necessary.
• Keep the club neat and clean.
• Close the shift for the business day.
• Create a bank deposit for the next day.

Conhecimentos

Customer service

Basic computer skills

Positive attitude

Punctuality

Active listening

Professional communication

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to provide a superior level of customer service to members, prospective members and guests. The role includes greeting and assisting, processing sign-ups, tours, and closing out the day with shift close and bank deposits.

The position demands a friendly attitude, reliability and strong communication skills, with the ability to work 3rd shift and manage accounts accurately.