Night Shift Member Services Concierge

Planet Fitness - Glow Brands; London (KY); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts

Exclusive Discounts at Retailers

Free Work Shirt yearly

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) responsible for providing excellent customer service to members and guests. This role involves greeting visitors, handling front desk operations, and closing the day's shifts.

Ideal candidates will have a strong customer service background, basic computer skills, and a passion for fitness. The position requires the ability to work overnight shifts and engage positively with team members and members alike.

Qualifications

• Customer service background preferred.
• Must be 18 years old or older.
• Ability to work 3rd shift (overnights).
• Strong listener with problem-solving ability.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities like answering phones and checking in members.
• Facilitate updates to members' accounts.
• Assist in maintaining the cleanliness of the club.
• Close shifts and create bank deposits.

Skills

Customer service

Basic computer skills

Active listening

Positive attitude

Punctuality

Education

High School diploma/GED

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) responsible for providing excellent customer service to members and guests. This role involves greeting visitors, handling front desk operations, and closing the day's shifts.

Ideal candidates will have a strong customer service background, basic computer skills, and a passion for fitness. The position requires the ability to work overnight shifts and engage positively with team members and members alike.