Night Shift Manager: Closing Leader & Guest Delight

Wendy's Company; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Wendy's Company in Atlanta, GA is seeking a Shift Manager to lead daily restaurant operations, open/close duties, and support overall restaurant effectiveness. You will supervise crew members, train staff, and ensure quality, service, and safety standards while maintaining a professional environment.

The role involves cash handling, shift coverage, and collaboration with the management team to resolve customer concerns and maintain a high standard of performance in a fast-paced setting.

Qualifications

• High School Diploma, GED or equivalent preferred.

Responsibilities

• Train, monitor, and reinforce food safety procedures to crew members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
• Supervise crew members and Team Trainers to maximize retention.
• Ensure quality, production and service standards are met and maintain a safe, efficient environment.
• Assist with shift-specific procedures and scheduling to meet customer service standards.
• Address VOC issues and ensure resolutions as needed.

Education

High School Diploma, GED or equivalent preferred

Job description

Wendy's Company in Atlanta, GA is seeking a Shift Manager to lead daily restaurant operations, open/close duties, and support overall restaurant effectiveness. You will supervise crew members, train staff, and ensure quality, service, and safety standards while maintaining a professional environment.

The role involves cash handling, shift coverage, and collaboration with the management team to resolve customer concerns and maintain a high standard of performance in a fast-paced setting.